From Arrival to Check-Out: How We Look After Boutique Camping Guests

When guests arrive, the build team steps back and the camp team steps in. From that moment on, everything is about service — clear communication, warm welcomes, and a calm, organised site that feels ready for them.

Our front-of-house crew are always around to help — whether it’s check-in, directions to the bar, or a quick chat about what’s on that evening. They’re the friendly faces that set the tone and make sure guests feel looked after from the start.

Behind the scenes, another team keeps everything running smoothly. They work quietly to maintain standards — checking lighting, replacing towels, keeping tents in order, sorting waste — the practical details that make a stay comfortable without interrupting it.

Our catering team runs alongside it all. They plan, prep, and serve wholesome, freshly made food that fits the setting — from hearty breakfasts to fresh salads and proper coffee. It’s straightforward, high-quality food designed to keep guests well fed and happy throughout their stay.

Hospitality outdoors relies on coordination. When front-of-house and behind-the-scenes teams move in sync, guests get the best of both worlds — personal attention when they want it, and everything else quietly taken care of.

That’s what good boutique camping is about: comfort, care, and competence, delivered in a field that runs like clockwork.